CEVA signs first Contract Logistics deal in Switzerland with Samsung
Basel, Switzerland, 5 October, 2011 - CEVA Logistics, one of the world's leading supply chain management companies, has signed a one year contract with Korean electronics manufacturer Samsung in Switzerland. This deal marks the entrance into the Swiss Contract Logistics market for the supply chain specialist and CEVA will apply its extensive global experience and best practice to provide value for customers who require Contract Logistics solutions in the Swiss market.
Under the contract CEVA, led by Swiss Managing Director, Beat Högger, will organize the pickup of return devices, such as flat screens, printers and refrigerators from Samsung’s service partners across Switzerland and bring approximately 100 to 200 devices each week to the strategically sited Arlesheim facility, near Basel.
Once the equipment is at the site, CEVA employees will carry out quality control activities on behalf of Samsung to establish if the items can be repaired or need to be replaced. The majority of items are then stored in the 500 sq m warehouse ahead of being re-sold to buyers worldwide. The new contract is a result of similar activities CEVA already carries out on behalf of Samsung in Austria and Slovenia and the success of these operations has led to Samsung extending their relationship with CEVA into Switzerland.
”Samsung has found an ideal partner in CEVA; their drive for excellence in operations and service flexibility provide us with high performance and solutions to meet our lead times,” said Florian Leitenbauer, Logistics Specialist from Samsung.
CEVA has operated in Switzerland since September 2001, but has previously purely focused on Freight Management services, and the cooperation with Samsung marks the first Contract Logistics activity for CEVA in Switzerland: “Our strategy is to apply to knowledge we have of Contract Logistics elsewhere in Europe to this new geography and expand our presence in the Contract Logistics market in the country. Our site in Basel has the capacity to expand, as we add new customers to our portfolio,” said Beat Högger, CEVA’s Swiss Managing Director.
“From this central location close to Basel, we are within an hour of most of the speciality retailers in Zurich, Bern, Lucerne and Schwyz allowing us to provide Samsung with a timely and reliable solution,” added Beat Högger.
Operations began in May and the seamless implementation was completed using CEVA’s own project management methodology, Zero Defect Start-Up (ZDS), ensuring benefits were delivered to the customer from the beginning of the project.
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CEVA signs three year contract with Miele in South Africa
Johannesburg, South Africa, 4 October 2011 - CEVA Logistics, one of the world’s leading supply chain companies, has signed a three year contract, with Miele, a global premium brand manufacturing domestic appliances and commercial machines for laundry care, dishwashing and disinfection.
CEVA will be responsible for outbound logistics and the distribution of Miele white goods in South Africa, as well as their receipt, storage and assembly. CEVA will also handle reverse logistics and disposal of old equipment in addition to services such as pick and pack, POD (Proof of Delivery) management and quality control activities. What makes this contract unique is Miele’s special requirement for direct deliveries to consumers’ homes, including connection and installation services for some of the appliances. This service sets Miele apart from all other white goods suppliers in South Africa.
CEVA will manage all logistics activities through two warehouses located in Johannesburg and Cape Town, where 2,000 sq m will be dedicated to Miele’s goods. The logistics operator will also provide the customer with a dedicated fleet to meet its distribution requirements and to ensure on time delivery.
Frank Vos, Managing Director of Miele South Africa, said: “We chose CEVA as our partner in South Africa because we know that this operator can guarantee high levels of reliability and competence. CEVA has proven its ability to provide logistics solutions for our premium products that demand premium care as our colleagues in Italy have been collaborating with CEVA since 1999.We are confident we will receive the same levels of service with this agreement.
Pam Cornish, CEVA’s Regional Director, Southern Africa and Indian-Ocean Islands said: “This contract with Miele demonstrates our ability to provide comprehensive and integrated logistics services wherever they are in the world. We have significant expertise in the white goods sector and through innovative solutions we will be able to meet Miele’s needs in South Africa and support them in consolidating their market presence in the country. Our well established Freight Management operations and growing Contract Logistics presence make CEVA the ideal logistics partner for customers that want to expand their business in South Africa.”