By Lucy Dunn

What is your experience working with recruiters?

We all have experience dealing with recruiters finding a good recruiter can be tricky and time-consuming, and may seem like of a matter of luck. A good recruiter is simply precious, and this is exactly why you, as a client or candidate, need a good recruiter to help you through one of the most unpredictable processes in business.

After surveying hundreds of my contacts (both candidates and clients), the following are some of the extreme scenarios:

  Bad Recruiters Good Recruiters
For Candidate They call you with a job opportunity, without thinking about your situation and if it makes sense in your career progression they just try to sell you on the job. They send your CV to any client they want and then they call to sell you and ask if you can make it to a meeting with their client. You receive no timely call or useful feedback after the interview. Any emails or phone calls with the recruiter seem canned or scripted. They only call you and see if you have job openings. They are not a true business associate able to provide you with market information and be a sounding board for hiring issues. After you share a job description, you soon you get a dozen CVs in your inbox but after you spend time opening and reading all the CVs you find that only a couple are suitable. You may spend precious time interviewing these candidates but they don’t have the “just what I am looking for” attribute. You ask the recruiters for more CVs but it is more of the same and their answer is “it is what you are asking for” or just more downloads off some job board.
For Client They only call you and see if you have job openings. They are not a true business associate able to provide you with market information and be a sounding board for hiring issues. After you share a job description, you soon you get a dozen CVs in your inbox but after you spend time opening and reading all the CVs you find that only a couple are suitable. You may spend precious time interviewing these candidates but they don’t have the “just what I am looking for” attribute. You ask the recruiters for more CVs but it is more of the same and their answer is “it is what you are asking for” or just more downloads off some job board. They stay in touch with you and provide regular intelligence on the labour market, and call even when you may not have a posted opening but a stellar candidate might be looking to make a change AND it would be a clear fit. They are fully anticipatory of your recruitment needs, have insights of the industry and can easily name “the usual suspects”. They get full details from the hiring manager and eventually present only several really spot-on CVs. Full briefs and debriefs are conducted with each party after each meeting. They know how to manage candidate expectations, and what the hot-buttons are for both parties. Position filled successfully and quickly.

We, people, have ideas, emotions, options, preferences; and can be high-maintenance, highly unpredictable, irrational, and uncommunicative. It takes a good recruiter to decipher these “human codes”.

What are your recruiter stories? Do share!

Read previous articles by Lucy Dunn


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