Fulfillment Excellence and Dynamic Event Warehousing
CHATTANOOGA, Tenn.—January 12, 2012 (James Street Media Services)—Kenco, a leading provider of value-added distribution, public warehousing, transportation services and intelligent information technology, has partnered with The Aberdeen Group to publish a report focusing on operational excellence in the distribution sector. The report entitled “Fulfillment Excellence and Dynamic Event Warehousing Come of Age,” benchmarks the best-in-class companies, as well as requirements for success.
The research uses three key performance criteria to distinguish best-in-class companies:
• 97.8 percent perfect order rate delivered to customers complete and/or on-time
• 3.7 percent decrease in warehouse labor costs per unit handled per year
• 2.6 percent decrease in actual warehouse operating costs versus budget YTD
Top pressures in warehousing and fulfillment services identified by survey respondents include customer demands for value-added services; the need to manage multiple sales/logistics channels; the need for better utilization of resources; and the proliferation of SKUs, sizes and packaging.
“This report provides actionable insights into key processes; the technology that supports them; and improved ROI performance in the distribution center,” says Sean Coakley, senior vice president, Kenco.
Kenco provides integrated logistics solutions that include value-added distribution and fulfillment, public warehousing, comprehensive transportation management, material handling services, real estate management and supply chain intelligence—all engineered for operational excellence. For over 60 years, Kenco has built lasting customer relationships because it is the 3PL that listens, learns and adapts. Privately-held and financially strong, Kenco’s focus is on common sense solutions that drive uncommon value. Learn more at www.kencogroup.com.