London / UK, May 3, 2012 – A new airside service at Heathrow airport has been launched by Kuehne + Nagel to enhance its critical spare parts logistics offering to the aerospace industry. The new solution means Kuehne + Nagel is even better positioned to meet the unique challenges an Aircraft on Ground (AOG) situation presents. It allows engineers to remain on stand with the grounded aircraft while Kuehne + Nagel experts deliver parts directly to them in a matter of minutes, increasing their productivity and helping to reduce aircraft downtime.

A new facility located at Heathrow’s Terminal 3 supports this service. Storage of critical spare parts at the airport itself allows deliveries to be made to stand at any of the currently operating airport terminals within a 15 minute lead time. Supply to the airside facility is managed by Kuehne + Nagel’s 5,000m2 airfreight hub at Uxbridge, Middlesex, with seamless access through airport security controls, thanks to Kuehne + Nagel’s status as a regulated agent.

As part of its global ‘Supply the Sky’ offering, Kuehne + Nagel has spent many years developing services to meet the critical issue of spare parts availability, including the provision of dedicated handcarried deliveries for AOG situations. Many of Kuehne + Nagel’s customers have come to rely on this service, and welcome the new development at Heathrow.

Daniel Lerch, Manager AOG Management for SR Technics commented, “Delivering material directly on stand during an AOG situation is crucial for an efficient recovering of an aircraft. Very often the last mile of the handover to the customer is the most difficult part in the whole supply chain if it comes to airside delivery. Handling agents are out of their service hours and nobody can be reached to bring the part to the engineers. Kuehne + Nagel is closing an important gap by providing this new service at LHR and we are hoping that they will be able to expand their service to other stations.”

Chris Edwards, Senior Vice-President Airfreight for Kuehne + Nagel North-West Europe said, “By working in close cooperation with our aerospace customers we have gained a deep understanding of their business and challenges. Based on their feedback, we have responded with a new service that is tailored to meet their requirements and also perfectly complements our market-leading Supply the Sky portfolio of products.”

About Kuehne + Nagel
With more than 63,000 employees at 1000 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based lead logistics services. Further information can be found at www.kuehne-nagel.com

Sephora extends its partnership with Kuehne + Nagel

Milan / IT – May 2, 2012 – Sephora, the leading retail beauty chain and member of the luxury products group LVMH, has extended its logistics partnership with Kuehne + Nagel for a further three years.

Kuehne + Nagel has been managing Sephora’s national distribution centre in Italy since 2005. With the newly signed agreement, Kuehne + Nagel will expand its services to supply the customer’s outlets in various European countries including Bulgaria, Croatia, Greece, Poland and Turkey as well as in the Middle East and in Asia. In total, over 300 stores, 112 of them in Italy, will be served according to the new agreement. As a result, Kuehne + Nagel expects to handle up to 40 million pieces of fragrances, make-ups, skin care and other beauty care products per year for the customer. The Sephora logistics operations will be provided on a dedicated basis, in a newly built 12,900 sqm facility, fully compliant with the latest security and “green building” standards and equipped with large photovoltaic solar power installations.

Located in the Logistics Park of Santa Cristina e Bissone in the Lombardy region – some 50 kilometers southeast of Milan - the new facility ideally complements the existing 90,000 sqm area Kuehne + Nagel already operates in the Park.

Maurizio Stroppa, Supply Chain Manager of Sephora, explained: “The development of Sephora is greatly supported by its logistics choices. In this context, the new international logistics centre is a key element for our present and future growth in Eastern Europe, Far East and South East Asia.”

"We are delighted that the customer has extended the contract and thus demonstrated its confidence in Kuehne + Nagel’s expertise, capabilities and staff”, said Ruggero Poli, Managing Director of Kuehne + Nagel Italy. “Even more so as it concerns the internationalisation of the logistics operation”, he added.

About Kuehne + Nagel
With over 63,000 employees at more than 1000 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based lead logistics solutions. With 2,000 employees, Kuehne + Nagel Italy operates across 25 locations with 600,000 sqm under management. For further information, please visit www.kuehne-nagel.com


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