Thursday 19 April 2012 - Toll Global Logistics, part of the Toll Group, has been awarded three Johnson & Johnson (J&J) third party logistics (3PL) service excellence awards for best warehouse management, best customer service, and best group contribution across its regional distribution centres in China.
The company’s regional distribution centres in China were recognised by J&J’s customers (including Watson’s) as the best supplier, consistently offering a first-class delivery service with zero complaints. Toll’s Shanghai distribution centre made enormous contributions by switching 3PL projects in the Eastern region, working with J&J in developing improved transportation services.
“Managing supply chain for fast moving consumer goods (FMCG) can be a complex practice today. We are happy to have Toll’s know-how and their positive efforts and dedication in understanding our business requirements in China, which has helped optimise our J&J warehousing and transportation processes and enhanced delivery service for our customers at our end," said Felix Zhang, Johnson & Johnson’s Consumer China Supply Chain Director.
Toll Global Logistics President and CEO Wayne Hunt said, “Toll is particularly proud to be recognised by such awards from its customer J&J, a 125 years old global brand, and we will continue to work with J&J to support its commitment to its customers in China.
“These awards are a reflection of our robust capability to handle the FMCG sector for multinational corporations, and are testament to Toll’s commitment in providing unparalleled service in the Asia Pacific region. Local people and local knowledge means we’re able to work more effectively for our customers,” Mr Hunt said. With an Asia Pacific focus but also with a global reach, Toll is constantly acknowledged for its innovation and service excellence by its customers in the region. Toll Global Logistics has previously been recognised with a 2011 Supply Chain Asia Logistics award, and a Global Supply Chain Council 2010 CHaINA award, to name a few.
About Toll Group
Toll Group (Toll Holdings Limited) is a leading global provider of integrated logistics. Toll employs more than 45,000 people across some 1,200 sites in 55 countries.
With more than 15 years of experience of operating in China, Toll Global Logistics is the partner of choice for several world’s best known brands. Its comprehensive network in China includes:
• 2,000 employees and a fleet of 1,200 trucks across 26 facilities;
• distribution centres in Beijing, Shanghai, Guangzhou, Shengyang, Chengdu, Wuhan and Xi’an facilitating more than 125,000 shipments per month to 38,000 drop points; and
• delivery to more than 1,600 cities, including 48-hour coverage to 70 per cent of the cities in Pan-China region.
About Johnson & Johnson
Johnson & Johnson (NYSE: JNJ) is an American multinational pharmaceutical, medical devices and consumer packaged goods manufacturer founded in 1886. Johnson & Johnson’s brands include numerous household names of medications and first aid supplies.