Worldwide Flight Services (WFS) has appointed Jay B. Shelat to the post of Senior Vice President, Cargo Terminal Services, North America, based at its North America headquarters in Dallas, Texas.
He was formerly Vice President, Cargo of Jet Airways having joined the airline in Mumbai in 2007. Prior to this, he spent 12 years with American Airlines Cargo, ultimately as Director, Alliances & Interline in Dallas. Jay originally began his highly successful 25 year career in the air cargo industry with World Airways in 1984 and later worked for both Federal Express and Airborne Express in New Jersey until 1995.
During his career with Jet Airways, he helped lead the expansion of the airline's network in India and internationally, significantly increasing its cargo revenues. At American Airlines he led the team that developed cargo alliances with most of the oneworld members and negotiated contracts and managed the performance of 32 offline GSAs worldwide.
Olivier Bijaoui, Executive Chairman, President & CEO of WFS, said: "We are delighted to have attracted someone of Jay Shelat's experience to this highly important executive role in WFS North America. He is extremely well-known and respected in the air cargo industry and will be responsible for driving further improvements in our cargo service delivery in North America. He has considerable experience of working for high quality airlines and a great track record for ensuring high quality performance. He brings to the position a very wide perspective, fully understanding an airline’s needs in terms of revenue management, sales and customer service, as well as its expectations of quality handling. Jay is a great addition to our team in North America and I am sure our customers will appreciate everything he will bring to such a critical role in our business."