Paris-Charles de Gaulle Airport is the latest station operated by Worldwide Flight Services to be awarded a Safety Audit for Ground Operations (ISAGO) certificate by the International Air Transport Association (IATA).
It is the first ground handler at the airport to have gained certification. The ISAGO certificate covers WFS’ activities at the Paris Airport for aircraft handling and loading, aircraft ground movements, ramp management and baggage handling. WFS serves approximately 980 aircraft departures a month at CDG.
WFS has been proactively adopting the ISAGO standard at major stations across its global network, including Bangkok, Seattle and Paris Orly.
Joël Davidas, Organisation & Project Department Director at WFS, said: “Achieving ISAGO certification requires all teams and managers involved to actively review documents, procedures and controls in the handling process and takes months of detailed work to meet IATA’s strict standards for operational safety. These correspond with WFS’ commitment to working to the highest safety levels at all times in order to maintain the safest working environment for our staff, suppliers and customers.”
WFS will continue to work towards ISAGO certification across its global network.
ISAGO is a standardised and structured audit program of Ground Service Providers (GSP) modeled on the success of IOSA (IATA Operational Safety Audit) and uses internationally recognised ground operational standards and recommended practices. Audits are conducted by highly trained and experienced auditors. ISAGO also provides GSPs with a model for operational risk and safety management in their organisations and for the first time there is a system for registration and sharing of audit results.
ISAGO offers benefits to airlines, ground handlers, regulatory as well as airport authorities. Among them, safer ground operations, fewer accidents and injuries, elimination of redundant audits, reduced costs, less damage, a uniform audit process and harmonised standards, improved safety oversight, harmonised auditor training and qualifications, improved quality standards, and enhanced understanding of high-risk areas within ground operations.
Worldwide Flight Services (WFS) was founded in 1983 and is one of the world’s leading providers of ground handling, cargo handling and technical services. Today it is present at 121 of the world’s major airports in 20 countries. WFS serves 300 airlines globally, including the handling of 3.5 million tonnes of cargo per annum and 50 million airline passengers a year. The company employs 10,000 staff worldwide and reported revenues for 2010 of €580 million.