Field Service Software is now Certified on the MC55, MC70, and MC9090
Baltimore, MD, August 26, 2009 – Barcoding Inc, an Inc. 500 leader of enterprise mobility solutions, today announced its CaptureSoft Service Call software successfully achieved Enterprise Mobility validation through completing Motorola’s Enterprise Mobility Validated Solution Program that includes joint testing at the Motorola Solution Center located in Holtsville, New York. Barcoding Inc.’s CaptureSoft Service Call was granted the Enterprise Mobility Validated™ Software logo through Motorola’s Solutions Validation Program.
This designation will help assure customers and partners of system interoperability between Motorola devices and the CaptureSoft application.
CaptureSoft Service Call is a mobile field service software application that enables service technicians to view and update customer information and service tickets on Windows® mobile data collection devices while in the field. With Service Call, technicians use handheld devices to view appointments and track services performed at customer locations without ever touching a piece of paper. They can create an invoice, capture the customer’s signature to verify completion of a job, track time on the job, enter notes, and even collect payment in the field.
“Motorola’s Enterprise Mobility Validated Program is designed to ensure that a software application performs as expected by co-validating the application through a rigorous test and validation plan.,” stated Martin Jack, Director of Software Services at Barcoding Inc. “This certification is a testament to the hard work of all who were involved with designing, developing, and testing CaptureSoft Service Call.”
By implementing Service Call, companies can reduce overhead and consistently receive payment for services rendered in 30 days or less by cutting down the time it takes to invoice customers. The opportunity for error is greatly reduced, double and triple entry of information is eliminated, and productivity is significantly increased. Technicians find the transition from paper to handheld device easy due to the user-friendly interface of the software.
CaptureSoft Service Call is designed for field service operations with up to 50 technicians and runs on Windows Mobile Devices running Windows Mobile 5.0 or higher.
Motorola’s Enterprise Mobility Validated Solutions Program enables partners to test and validate their mobility solutions on Motorola products to help ensure interoperability and meet the customer application-specific needs, as well as reduce both the risk level and the time to deployment for the customer. Working closely with engineering teams, CaptureSoft Service Call has been tested and co-validated on select products, including the Motorola MC55 and MC70 Enterprise Digital Assistant, and MC9000 mobile computer.
The terms of the validation, including disclaimers, are set forth in the Test Agreement between Motorola, Barcoding Inc. and the Enterprise Mobility Validated Test Report.
Barcoding Inc., an Inc. 5000 and Deloitte Fast 50 company, specializes in deploying and managing enterprise-wide mobility solutions. Founded in 1998, Barcoding’s products and capabilities range from barcode and RFID data collection devices to wireless local area and wide area network integration.