Multi-channel home furnishings specialty retailer invests in technology to improve handling of several million parcels annually

9th July, 2013 –Guildford, UK - Crate and Barrel, the multi-channel home furnishings specialty retailer, today announced that it will implement Flagship parcel shipping and Netship expense management software from Kewill. The system will efficiently handle the several million parcels despatched each year and upscale with the business as parcel volumes continue to grow, supporting the company’s multi-channel strategy.

The solution will enable the company to consistently manage local and international shipments from multiple shipping locations across North America, integrating with a wide range of carriers to ensure that the best available rates and service is selected each time.

“Supply chain efficiency is a key focus as we continue to plan for further global expansion” said Steve Pater, Director of Transportation at Crate and Barrel. “With the Kewill Flagship and Netship software, we are confident we have found a proven solution that is scalable and flexible, enabling us to grow our business with the confidence that our costs are minimised and our shipping processes are consistently followed.”

Kewill’s Flagship parcel shipping and Netship shipping expense management software will streamline the Crate and Barrel supply chain, ensuring on-time customer delivery and maintaining tight cost control.

“Retailers such as Crate and Barrel who achieve increased sales with a successful multi-channel strategy also experience increased complexity in their fulfilment,” said Jay Waldron, Senior VP Sales at Kewill. “Our shipping management solutions provide central control and visibility for our customers as well as consistency of experience and best value for their customers, regardless of their sales channel of choice or geographical location.”


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