Tom York Leverages Experience of 31-Year Career with IBM
(Mechanicsburg, PA) October 27, 2011 – Essintial Enterprise Solutions , a provider of business process outsourcing (BPO) services for the enterprise service supply chain, today announced the appointment of Tom York as President and Chief Executive Officer. York joined Essintial in late 2010 as Executive Vice President of Sales and Marketing
York comes to Essintial after a 31-year career with IBM where he held a number of executive positions in services delivery, sales, operations, and strategy in the professional services, maintenance, and technical support lines of business. His roles included Director of US Professional Services, Vice President of Maintenance & Technical Support, where he had profit and loss responsibility for a $2.8 billion business and 2,800 service professionals and Vice President, Global Strategy, Maintenance & Technical Support.
York is active in the services and support industry serving on the Service Executive Industry Board, Service Industry Association Board, and is an alumnus of the Arizona State University, Center for Services Leadership Advisory Board. He earned his degree from Eastern Kentucky University, School of Applied Engineering & Technology.
“I am extremely pleased to take on this new role at Essintial,” said York. “I’m looking forward to working with the rest of the Essintial team to deliver valuable solutions to our customers to help them better manage their service delivery supply chains.”
Essintial provides enterprises with a comprehensive set of solutions for their Service Supply Chain. These solutions enable enterprise organizations to focus on their core competencies instead of the logistics of back-office service supply chain. Essintial currently serves a large base of customers including a number of Fortune 500 companies.
By taking advantage of Essintial’s global infrastructure, sophisticated systems, and decades of experience, enterprises can lower the cost of their service operations while still meeting the goals for their Service Level Agreements. Essintial delivers maximum uptime for an enterprise’s multi-vendor technology infrastructure with a global network of support services, and enables its customers to deploy new technology quickly with a service and support network already in place.
For further information on Essintial’s solutions for the enterprise service supply chain, visit http://www.essintial.com
About Essintial Enterprise Solutions:
Essintial Enterprise Solutions provides business process outsourcing (BPO) solutions for the enterprise service supply chain. The company leverages its global infrastructure, sophisticated systems and decades of experience to assist enterprises in maximizing the uptime of its technology infrastructure at the lowest possible cost. Essintial Enterprise Solutions is a portfolio company of Global Equity Capital, LLC. Learn more at www.essintial.com.