Michaels Stores held their 12th Annual CEO Summit in Dallas, Texas on August 24 and 25, 2009. During this conference, the company announced its Vendor and Carrier Partnership of the Year Awards. Carriers that were honored with this award included companies that have supported Michaels efficiently and effectively by bringing product to market through various transportation channels including ocean. These carriers were evaluated through stakeholder surveys on key criteria such as origin and destination service and corporate level performance.
They were identified as proving outstanding service and received the top score by those involved in the Michaels supply chain. China Shipping Container Line received Michaels Stores "Carrier of the Year Award" for 2010 for ocean transport.
Tom Decaro, Executive Vice President of Supply Chain, commented "China Shipping won this award by consistently focusing on delivering the highest levels of service while moving our International cargo. In our stakeholder surveys, the company was rated highly by our origin logistics teams on customer service, responsiveness, equipment availability and shipment accuracy. In addition, the company operates efficient terminals both in Asia and in the US, and receives high marks for service from our logistics partners, distribution center personnel and customs brokers. Our corporate personnel were highly complementary as well citing high marks for accurate and timely billing, attention to service, problem resolution and economy of service."