July 28, 2011 - OOCL is pleased to announce that our online schedule tools have been ranked as being the best in the industry according to a research carried out by SeaIntel Maritime Analysis (SeaIntel), published in July 2011.
Among the top 15 global carriers surveyed, OOCL was the only company to score full marks, reflecting the ease with which customers can access quality and comprehensive data of shipment schedule information. Based on user experience, SeaIntel rated the online schedule tools according to eight parameters: port-to-port pair search, schedule by vessel, listing of full service rotation, service map, gate-in cut-off times, cargo availability time at destination, easy drop-down help for port searching and mobile solution.
This recognition accentuates OOCL’s core value of delivering customer-focused service as well as our dedication to “Excellence through Quality” with innovative IT solutions. In meeting our customer’s needs instantly, our easy-to-use online schedule tools allow customers to quickly retrieve exactly the information they need on their shipments. Our various lines of software application for liner, logistics and compatible platforms are all designed with a purpose to provide full information visibility to our customers. The MyPodium Mobile, OOCL Lite iPhone App and Real Time Monitored Trucking Service are some of our unique tools that enable customers to access real-time sailing schedules of vessels and trucking schedules anytime, anywhere right at their finger tips via their smartphones.
Mr. Stephen Ng, Director of Corporate Planning of OOCL said, “We are very proud to be the top carrier in providing our customers with the most accurate, timely, informative and user-friendly online schedule tools. We attribute our success to our Group’s strategy of superior customer service delivery by leveraging our IT capabilities. We will continue to invest in both areas to stay above the competition.”
Overseas Container Line (OOCL) is a wholly-owned subsidiary of Hong Kong Stock Exchange listed Orient Overseas (International) Ltd. Headquartered in Hong Kong, OOCL is one of the world's largest integrated international container transportation and logistics companies, with more than 270 offices in 60 countries. Linking Asia, Europe, North America, the Mediterranean, the Indian sub-continent, the Middle East and Australia/New Zealand, the company offers transportation services to all major east/west trading economies of the world. OOCL is one of the leading international carriers serving China, providing a full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process. Website: http://www.oocl.com