JACKSONVILLE, Fla. - August 15, 2014 - Executive Vice President and Chief Commercial Officer Clarence W. Gooden has announced the appointment of Ed Jenkins as vice president-market strategy e-business for CSX Transportation, effective August 15. Jenkins, who will continue to report to Gooden, has fostered the development of the team responsible for translating customer needs and growth opportunities into service innovations that support each of the railroad's key markets.
"Ed has led remarkable innovations in e-business tools and customer analytics that have helped propel CSX's service insights and service culture and, in these areas, has set industry standards. His work has helped CSX gain genuine and constant customer engagement and insight," said Gooden. "As a result, the company is much more skilled in anticipating and addressing the needs and expectations of current and future customers. These skills will be essential as our service grows in volume and complexity, and I am very pleased to have Ed and his team in place to help take us forward."
Over a nearly 30-year career at CSX, Jenkins has held positions in operations, sales and marketing and strategy. He was appointed assistant vice president, market strategy and e-business in 2004 after having been named assistant vice president, corporate development and strategic planning in 2000. Jenkins spent several years in management consulting and holds a bachelor's degree in marketing management from Virginia Tech and a master of management in transportation, finance and marketing from Northwestern University.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For more than 185 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 240 short line railroads and more than 70 ocean, river and lake ports with major population centers and small farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Like us on Facebook (http://www.facebook.com/OfficialCSX) and follow us on Twitter (http://twitter.com/CSX).